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Abcink Billing & Shipping & Return Policies

>> Terms of Payment:

We accept Cash payment, L/C at sight and T/T payment.

For "cash payment":

  • We can only accept cash by RMB. Cash must be paid when we delivery your goods to our local city warehouse.

For "L/C at sight":

  • For L/C payment we do only accept Irrevocable L/C. The payment must be paid within 7days after we apply all the shipping documents to our bank.

For " T/T payment "

  • We do accept T/T payment by 30% as deposit, balance 70% payment must be paid before shipment.

We appreciate your cooperation and apologize for any inconvenience above process may cause.

>> Shipping Policy

Please read the shipping policy carefully before you make any purchase at Abcink.cn Choosing the correct shipping method will deliver your orders faster. Thank you for your cooperation.

Shipping Terms & Conditions

  • The shipping date must be based on the quantity you ordered. If the items you ordered we have stock, it can be processed within approximately one to two "business" days”. Price Terms: EX-warehouse, FOB/NINGBO OR SHANGHAI, C&F PRICE.

>> Return Policy

High-Performance Inkjet Cartridges and Toner Cartridges:

  • ? Abcink provides high product quality guarantee.
  • ? Specifications, including yield and capacity.
  • ? Manufacturers are all strictly according to ISO 9001 .
  • ? Printer compatibility is guaranteed to give you the right cartridge.
  • ? Defect Free at Abcink. If you encounter any defect cartridge, Abcink offers a replacement. Please see our Return Policy.

General Policy for Returns:

Here are the rules to follow for your return:

  • ? You must request a return for refund within 7 days after the invoice date. No refunds after 7 days (30days for international customers).
  • ? When returning product, abcink.cn will not be responsible for any shipping loss from your side.
  • ? All return products must be test by us first.
  • ? Physical damage to any product will void the product's warranty .
  • ? All return (s) must have the original packaging and accessories.
  • ? The shipping fee is non-refundable. Buyer is always responsible for return shipping costs and insurance; Hence abcink.cn will not reimburse any customer return shipping cost.
  • ? Please allow 5-12 business days to process your return.
  • ? abcink.cn reserves right to refuse the service that void the return policy.
  • ? Please note that not all items are covered by our return policy.

We suggest you read the complete return policy before you make your purchase.

Return Policy for Refunds

You may return most items sold by abcink.cn within 7 days from the invoice date (30days for international customers) for a full refund. Please include the following information: a copy of your invoice; if you don't have the invoice, then please include a note with your order number. Please note that all items for a refund must be returned in "as new" condition in the original packaging and include all accessories.

We cannot accept returns of certain items for a refund, including:

  • ? Any item that is returned more than 7 days after delivery.
  • ? Any item that is not in its original condition, is physically damaged, or is missing parts.
  • ? Any photo papers that has been printed or used.

Return Policy for Exchange or Replacement:

At Abcink.cn, If you would like an exchange, the item(s) returned need to be unused/unopened and within warranty. You will also need to include the item(s) with the code number that you would like. If there is a difference in the cost, please refer to the payment method for the difference. If you do not include the required information with your return you will be contacted

Return Shipping Cost:

In order to keep our prices low and competitive we are unable to issue a refund for any return postage. You will be responsible to return any item(s) back to us at your cost for us to process your request for either a refund or exchange. For further assistance please e-mail to shaohua1116@msn.com

Shipping agent service:

We do also can supply export & import shipping agents service. Any details please contact us directly.

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